Tell us what's up.

Pick the inbox that fits your question. We will open a prepared email in your mail app so you can send it from the account you prefer.

Contact support Back to home

BIBilling

Subscription or invoice help

Use this for Stripe billing questions, subscription status, invoices, payment methods, or clinic account access.

Include your clinic name and the email tied to the subscription if you have it handy.

Open email billing@spinolens.com

SUSupport

Product support

Use this for app issues, workspace behavior, patient links, reports, loading problems, or anything that feels broken.

A screenshot, browser name, and short description of what happened helps us move faster.

Open email support@spinolens.com

FEFeatures

Feature requests

Use this for workflow ideas, clinical education improvements, report suggestions, or views you would like added.

Tell us what you were trying to do, where it slowed you down, and what the ideal version would feel like.

Open email features@spinolens.com

INInfo

General information

Use this for product questions, clinic fit, onboarding, partnerships, or anything that does not fit the other categories.

Share a little context about your clinic or question so we can route it well.

Open email info@spinolens.com

A quick note

For patient-specific or clinical questions, keep your normal clinic process.

SpinoLens support can help with the product, billing, and education workflows, but medical interpretation and patient-care decisions should stay with the provider and clinic team.