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Security and Data Handling

A practical summary of how SpinoLens handles account data, patient viewer links, storage, retention, and service providers.

Last updated June 1, 2026

Product data-flow summary

  • Clinic account access is handled through Clerk authentication and organization management.
  • Subscription and billing flows are handled through Stripe.
  • Clinic records in Redis include clinic organization ID, subscription references, clinic name, branding settings, and theme settings.
  • Branding uploads may be stored as image data used for clinic-facing surfaces.
  • Workspace preferences are primarily stored in the user's browser local storage.
  • Reports are generated from values entered in the workspace and are not intended to make SpinoLens the clinic's patient record system.
  • Patient viewer links store temporary normalized atlas values, clinic branding, allowed views, timestamps, and clinic ID in server-side storage so the link can resolve later.

Patient viewer link design

  • Links use bearer tokens generated with cryptographic randomness.
  • Atlas values are not placed in the URL.
  • The browser route uses a URL fragment, and the viewer resolves the token through a server call.
  • Server storage keys are derived from a hashed token value with a server-side pepper.
  • API responses for patient-share flows use no-store caching headers, no-referrer policy, and nosniff headers.
  • Create, resolve, and revoke actions are rate limited.
  • Patient viewer payloads expire automatically and may be revoked by the clinic.

Current subprocessors

  • Clerk: authentication, sign-in, users, and clinic organization management.
  • Stripe: subscription billing, checkout, customer portal, webhooks, and payment processing.
  • Vercel: hosting, deployment, routing, application logs, and performance infrastructure.
  • Upstash Redis: clinic configuration, subscription references, patient-share payloads, and rate-limit counters.
  • Vercel Speed Insights: performance measurement for the web application.

Security controls in the current application

  • Authenticated API routes for branding, billing, and patient-share creation/revocation.
  • Active subscription checks before updating branding or creating patient links.
  • Tokenized patient links with values resolved server-side.
  • No-store headers for patient-share and internal JSON APIs.
  • Rate limits on patient-share create, resolve, and revoke actions.
  • Revocation support for patient viewer links.
  • Automatic expiration for patient viewer links.
  • Referrer policy configured at the application layout and patient-share API layer.

Clinic implementation guidance

  • Use clinic-approved patient communication channels when sending patient links.
  • Avoid placing patient identifiers in clinic branding, support requests, billing messages, or screenshots sent to SpinoLens.
  • Treat patient viewer links like sensitive links because anyone with the token may be able to access the viewer until expiration or revocation.
  • Use SpinoLens as an educational visualization tool, not as the official patient record.
  • Store exported reports in the clinic's approved records system if the clinic decides to retain them.

Security contact

Report security or privacy concerns to privacy@spinolens.com.

SpinoLens

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